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eddiehinkle.comWashington, DC MetroEst. 2015

Work

I lead engineering across the front end and the back end — design systems, foundations, and the surfaces people only notice when they break. Fifteen years of it, starting in geospatial software and ending up responsible for how a few hundred million people search for a job.

Employment

Indeed

Hired as a staff engineer on B2B products, now leading Growth engineering across the front end and the back end, currently focused on rearchitecting the notifications system around timely, relevant notifications rather than volume. Joined when the company was Glassdoor, since incorporated into Indeed.

  1. Staff Front-End Engineer, B2B Products
  2. Engineering Manager, Front-end & Design System
  3. Senior Engineering Manager, GrowthNow
  • The site header, as a micro-service

    Migrated the site header out of a centralised monolith into a micro-service that supports server-side rendering and client hydration for any Next.js app that calls it.

  • A next-generation design system

    Oversaw the design system and component library, and got it to WCAG 2.0 AA in three months.

  • React Express to Next.js

    Led the migration from a homegrown React Express server onto the latest Next.js.

  • Product analytics taxonomy

    Stood up a new product analytics taxonomy and the pipeline underneath it.

  • Front-end standards for a new B2B product

    Established the technical standards from scratch, and ran a TypeScript pilot for the wider engineering organisation.

  • Survey response, through Slack

    Increased survey response rates by 234% with a Slack integration.

Programs

  • Allyship Journey Lead

    Trained to facilitate allyship workshops across the company, as part of a program to advance diversity, equity and inclusion within our teams and business units.

Anonymous peer feedback — September 2024

  • I appreciate Eddie's efforts to make our team a safe space for discussing hard problems, acknowledging every team member's perspective, celebrating our successes, and generally making Glassdoor a friendly, human-first place to work
  • He implemented a figjam template for team retros that have established a trusting team environment where we can bring up concerns, share praises, and create action plans to iteratively improve
  • Eddie seems comfortable in every room. He watches out for all of the humans and the product
  • I had trouble picking out a Universal Competency to compliment because I think Eddie is doing them all so well
  • Eddie has excelled at balancing and prioritizing the work of limited resources applied across a broad variety of projects. He nicely balances the immediate needs of multiple customer teams with the longer-term goals of continuously improving the overall productivity of all teams
  • Eddie is data-driven, and he knows how to crunch the right numbers to help product make important decisions
  • Feedback is not done in a heavy handed way. No one is overly stressed or fearful about not getting a task done
Read 28 more notes
  • I appreciate that Eddie supports me in my role and acts as a co-lead and friend as it helps my sense of connection and belonging
  • Eddie's team-centered approach fosters a productive and supportive work environment
  • Eddie empowers the team by encouraging self-reliance and decision-making, helping us grow in our roles
  • His approachable, positive attitude made it easy to collaborate effectively
  • He is really tactful and effective at helping smooth out interpersonal bumps in the team. I have leaned on Eddie multiple times for insight into team dynamics and brainstorms on how to improve things
  • As a leader, Eddie is the epitome of modeling accountability and collaborating effectively
  • Eddie played a crucial role in overcoming key challenges by refining prioritization, keeping the team on track, and ensuring accountability
  • Eddie has great and strong leadership skills, effectively guiding, supporting the team to remove obstacles and ensure project objectives are achieved
  • His ability to remain accessible and hands-on, despite managing a wide range of responsibilities, highlights both his technical and leadership capabilities
  • Our team meetings are an open environment for speaking without fear
  • Eddie seems to know about everything going on across many different teams and domains. He's able to provide important context for developers and managers to better understand how we can execute a particular goal or feature
  • Eddie has done an impressive job managing multiple teams and their varied important projects
  • He is especially good at bringing people he manages together, whether it's within our team or across multiple teams
  • Working with Eddie is awesome
  • Eddie is great at gently pushing his team toward goals
  • He is supportive in helping teams move forward and sharing his roadmap to keep partners aligned with the goals
  • Eddie gently pivoted to make sure we all knew where our priorities lied and what we were temporarily de-prioritizing. He explained this clearly to all of us on his team and we responded accordingly
  • He is a charismatic educator that motivates people to learn
  • His transparency and open communication throughout this process were invaluable, fostering a strong sense of trust between our teams
  • He communicates clearly and promote a collaborative environment, encouraging open dialogue and teamwork
  • His proactive communication and attention to detail are extremely valuable
  • Even with a busy schedule, he consistently makes time to assist others by answering questions or providing guidance
  • I feel Eddie keeps me, my teammates, other cross-org colleagues, and our upper managers well informed of the relevant details needed to keep our projects moving forward and aligned with organization-wide priorities
  • Eddie's skills at promoting collaboration also shine during our team meetings. Whether it's sprint refinement, sprint planning or just our stand up meetings, Eddie is good at drawing out the thoughts and opinions of everyone on the team
  • His scope is large but he manages to stay close to the specifics. That is a hard balance, but he seems to be doing it all successfully
  • He allows the team members to take initiative and ownership of the code, and gives plenty of room for discussion and sharing our opinion
  • He brings a positive, collaborative approach to the team
  • We can count on him to come up with ideas that are both creative functionally and technically at times

ThreatConnect

Promoted from Senior UX Engineer to Director of User Experience, where building the team mattered as much as building the product.

  1. Senior UX Engineer
  2. Director of User Experience
  • Tripled the front-end team

    Grew the team from two engineers to six while growing its diversity, and established the design team alongside it.

  • One release a year to four

    Helped restructure the engineering and product process so releases went from annual to quarterly.

  • Workflow

    Led development of the Workflow product.

  • The first official browser extension

    Led development of the company's first official browser extension — the invention behind the patents below.

Patents

  • Browser extension for cybersecurity threat intelligence and response

    A browser extension for threat analysts. It scans the page in a sandbox, sends what it finds to a cloud threat-intelligence service, and marks the indicators of compromise in place — then lets the analyst run a response against them without leaving the tab. The two grants divide that loop between them: one covers the scanning and detection, the other the orchestrated response.

    One of six inventors, named first.US 11,985,144 B2US 12,229,246 B2

Said by others

  • He was promoted to Director of UI/UX during his tenure and has always been an empathic leader. He celebrated inclusivity and his team members. Eddie is the type of person to put his team’s interest in the forefront and always wants the best for his team.

    Suzy ChoiThreatConnect, Inc.

  • No task was too big for him, and he always conquered them with such a positive mindset! He was truly the most motivating developer to work alongside.

    Carla NelsonSoftware Developer · ThreatConnect, Inc.

  • It's not every day in the tech industry that you come across a leader who combines deep technical expertise with genuine empathy and care for those that he leads. Eddie is that leader.

    Kimberly VandiverReported to EddieSenior Front-End Engineer · ThreatConnect, Inc.

  • Eddie is a wonderful manager who has a true passion for user experience and design thinking! Not only is he an empathetic leader, but he truly cares about the people he works with.

    Mashell RodriguezReported to EddieSenior Product Designer · ThreatConnect, Inc.

  • Eddie was instrumental in helping to restructure our teams and processes in a way that allowed us to quadruple our release cadence and spur a new era of crossfunctional teamwork.

    Dan ColeSenior Director of Product Management · ThreatConnect, Inc.

Maestro

Senior engineer helping lead the services team, building marketing and learning products under other people's brands.

  1. Senior Software Engineer
  • Client engineering

    Marketing and learning solutions for clients including Google, Franklin Covey, Framework Homeownership and Wright Medical.

  • Mavenlink API client

    Built an open-source TypeScript Node.js API client for Mavenlink.

Said by others

  • From the moment I interviewed Eddie, I could tell he was going to thrive. He was able to work autonomously as a remote employee while still connecting with our team on a personal level, which is difficult to do.

    John PinksterPrincipal Software Engineer · Maestro

  • A great thinker, able to quickly determine the appropriate solution to a client’s problem. Always flexible when something didn’t go as planned and level headed regardless of the pressure.

    Jacob BodnarVP of Operations · Maestro

  • Eddie's greatest asset is his character. He would often work tirelessly to meet a deadline or delight a client and could do so joyfully and effectively.

    Daniel KrasinskiDirector of Client Engagement · Maestro

  • A user first thinker! Animations were thoughtfully planned out to ensure the user knew where they are, where they came from and where they are going.

    Daniel BedichProduct Designer · Maestro

  • A breath of fresh air in a world where developers and other teams often struggle to communicate. I rarely saw Eddie without a solution.

    Kaila KaltriderQuality Assurance · Facebook

  • One of the most personable, team-player colleagues I've ever had. Not to mention, he writes great code!

    Michael JefferiesDirector of Sales · Maestro

  • The simulation work created by far exceeded our expectations. Eddie has a great sense for bringing to life what a client has requested, and works relentlessly to get it exactly right.

    Adia SmithHR Manager, Field Learning & Development · CSL Plasma

USAID / Macfadden

A Macfadden contractor assigned to a USAID internal product development team, on geospatial products.

  1. Geospatial Software Engineer
  • Geospatial interfaces

    Front-end work in Backbone.js and Handlebars.js, with geospatial integration through Leaflet.js and the ArcGIS APIs.

  • Interactive data visualisation

    Built interactive data visualisations in d3.js.

  • A REST API on Drupal

    A REST API written as a custom Drupal 6 module in PHP.

Said by others

  • His work creating visualizations that consumed many different data sets enabled the team to make better programmatic decisions.

    Joe GasiorekDirector of Engineering · Mobile

Projects

Mentorship

  • The Collab Lab

    2021 — 2022

    Mentored early-career web developers on interviewing and career growth, part of the team for cohort 36.

  • 1:1 mentoring for software engineers, from people just getting into tech to senior engineers weighing what comes next.

  • 1:1 mentoring for software engineers.

Said by mentees

  • Eddie is positive and helpful. He is an amazing problem solver, very motivational, encouraging, constructive, technically competent, and a great communicator.

    Neha I.Senior Software Engineer at Google

  • I found Eddie to be in a very valuable intersection of advanced Frontend experience and managerial skills. Eddie excels in all of these fronts, while going the extra mile to set up a dedicated learning and collaboration space.

    Beyers N.

  • Eddie is a beyond-excellent mentor who really cares about the human element of being an engineer. He has given me the understanding and the confidence to fully assume my current role at my place of work and grow not only as a coder but as a person.

    Beyers N.

  • Eddie is a great, positive and supportive mentor. He is friendly, empathetic and pro-active in terms of helping. I would recommend for sure.

    Matthew W.

  • Thank you so much for taking the time to chat. It was super helpful to hear your thoughts and get a better understanding of what being an engineering manager could be like.

    Diana A.Front End Software Engineer

  • He cleared all my doubts, he was very helpful. He helped me gain more confidence in my field! He greatly reduced areas where I felt lost and uncertain.

    Nishant K.Recent Graduate

  • Eddie was very inspirational!

    Syscily B.Software Engineering Student

  • This is amazing! Thank you so much!! I am excited to continue with my journey and will reach out again when I get stuck!

    Nickolas S.Aspiring Software Engineer

Volunteering

  • Cybersecurity Program Advisory Council Member

    2022 — 2023
    California State University, Chico

    Advised the Cybersecurity for Executives program.

Speaking

Talks

  • Your job isn't to write code

    CUSEC 2023 keynote — January 2023

    Kicked off CUSEC 2023 talking about the role of a software engineer and what it means to work in this industry.

  • A discussion on generating TypeScript types from Open API and JSON schemas.

  • Telepathy isn't your friend

    The Monthly Dev — June 2022

    On why technical-interview rejections are usually a communication problem, not a competence one, and how to communicate clearly under pressure.

  • What is this TypeScript thing?

    Internal Glassdoor tech talk — March 2022

    Introduced TypeScript to Glassdoor Engineering: what it is, how it serves our engineering principles, and the specific benefits for our tooling.

Podcasts hosted

  • WebJoy

    44 episodes

    An inclusive community centered on celebrating the diverse origins, skills, and experiences that make up the tech industry — guests on their origin stories and what they find joy in. Inactive since January 2023.

  • Two Dads Talking

    6 episodes

    Tech, parenting and more, with Jonathan LaCour. Inactive since June 2019.

  • 30 and Counting

    23 episodes

    A bite-size podcast about random thoughts, from tech to life. Inactive since March 2019.

  • My URL Is...

    3 episodes

    Conversations with people across the IndieWeb community about their interests and what they added to their site lately. Inactive since October 2018.

Podcast appearances

  • The Geek Within

    March 2023

    A conversation on spreading joy and empathy in tech, and mentoring newcomers.

  • "How to Survive an Interview" — what documentation skills have to do with it.

  • Code Newbie

    August 2022

    Why good documentation skills are worth learning early, and how they give you an edge.

  • Micro Monday

    July 2018

    On Indigenous, the IndieWeb, and building a Microsub/Micropub reader for iOS.

  • Adventures in Angular

    Recurring panelist, 2020 (7 episodes)

    Regular panelist across topics including accessibility, component communication, profiling, and where Angular was headed.